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  • I do have one issue at this point. As an absentee owner, I'm trying to keep up with what's going on at the ranch. Over a week ago, I sent an email to our property managment company asking 3 simple questions, one that, in the meantime, I've learned they are in charge of managing and should have an answer for. The other two questions are to do with demographics on the ranch, like how many dues-paying owners are actually living out there, vs how many owners total. My issue is that I got NO response at all. I followed up with a phone call to the representative and still got no response. It seems to me that the property managment company ought to be accountable for ansering our questions, even if its just to say they don't know the answer. We are their customers and we, together, pay them for their services. In Steve Buck's day, if I had a question, I could expect a response. Now, I get the sense that they don't want to be bothered, but just want to collect the dues. What do you think? Is there any reason my expectation is unrealistic? What is the process and what should we expect on the occasions when a question comes up that falls in their corner?
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